Client organizations can set up an SSO integration between an identity provider and our application as the service provider in the application's settings, without our customer support team's assistance. While we expect that a client's IT team will configure their SSO, clients may assign their system administrators this task instead. The Single Sign On knowledge base article explains all the technical terms and concepts behind SSO and covers both the simple and advanced methods to set up an SSO integration in the application. In this excerpt of the article, I explain what SSO is, the relationship between the SSO identity and service providers, and how to upload metadata into the application to quickly set up an SSO.